When should I send the check-in instructions?

Morning of check-in, not earlier. Sending too early increases the chance guests lose them in their inbox.

Should I ask for a 5-star review directly?

Yes, but soft-pedal it. Lead with 'tell me if anything was off' first — it deflects bad reviews into private messages.

Guest message generator

Generates a complete guest messaging sequence — booking confirmation, pre-arrival, check-in, mid-stay, check-out, review request.

Result

6-message sequence covering the full guest lifecycle.

BOOKING CONFIRMATION (send immediately)
Hi {first_name} — thanks for booking The Magnolia House in Asheville! I'm Sam, your host. I'll send check-in details 48 hours before arrival. Anything special bringing you to town? I love sharing local picks.

PRE-ARRIVAL (48 hrs before)
Hi {first_name}! Looking forward to hosting you on {check_in_date}. Check-in is anytime after 4:00 PM. Door code, parking, and Wi-Fi will arrive the morning of check-in. Need an early check-in or grocery delivery? Just ask.

CHECK-IN DAY (morning of)
Welcome to Asheville! Your door code is {door_code}. Park in the driveway. Wi-Fi: MagnoliaHouse-Guest / password is on the fridge. Full house manual: {house_manual_link}. Text me anytime — I'm 5 minutes away.

MID-STAY (Day 2)
Hi {first_name}, hope you're settled in! Any questions or restaurant recs you need? Two favorites near you: {rec_1}, {rec_2}.

CHECK-OUT (night before)
Hope you've loved your stay! Check-out is by {check_out_time}. Before you leave: start the dishwasher, leave used towels in the tub, and lock the front door. Leave the key in the lockbox.

REVIEW REQUEST (3 hrs after check-out)
Thanks for staying with us, {first_name}! If anything was less than perfect, please let me know directly so I can fix it. If you had a great time, a 5-star review means the world to small hosts like us. 💛

What does the Guest message generator do?

Generates a complete guest messaging sequence — booking confirmation, pre-arrival, check-in, mid-stay, check-out, review request.

Frequently asked questions

When should I send the check-in instructions?: Morning of check-in, not earlier. Sending too early increases the chance guests lose them in their inbox.
Should I ask for a 5-star review directly?: Yes, but soft-pedal it. Lead with 'tell me if anything was off' first — it deflects bad reviews into private messages.

Guest message generator

Inputs

Result

What does the Guest message generator do?

Frequently asked questions

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